Traction Aerial access division has also expanded and they now operate trailer mounted booms up to 17 metres, tracked booms up to 14 metres and electric scissor lifts up to 12 metres. In particular Traction are known for their fleet of Supacat Multi Terrain Multi Purpose vehicles, which they have been supplying to organisations such as the MOD, utility contractors and geophysical companies for the last 20 years. They also operate a number of Hagglunds Tracked Carriers for the ultimate in ground sensitive multi terrain operations.

Traction are British Standard Quality Assured to ISO 9001: 2000 and in January 2007 were recognised as an Investor in People for their commitment to training.

The original hire system that was introduced by Traction to replace their old NCR paper system was soon discovered not to suit their business needs, with problems relating to the speed at which their database of equipment and customers could be accessed. They were not prepared to change established processes just to suit the software - so the search for a new software package, which would allow these established processes to be made more efficient, was on.

When Traction had Higher Concept demonstrate Syrinx® to them, it was apparent that this hire system would allow their established processes to be carried out more efficiently as well as providing additional advantages to their business. The key to Traction’s decision to invest in Higher Concept, was that it was clear to them that this software package was created for hirers by hirers. With an insider’s knowledge of the industry’s requirements, Syrinx® can easily exceed these demands.

The entire implementation process was problem free. Data of all the equipment, which had been painstakingly added onto the previous database, was seamlessly transferred to Syrinx® ensuring that the time frame between initialisation and going live was short and met with satisfaction. With the ease of use of the Syrinx® system it didn’t take staff long to become familiar with the software. The thorough training delivered onsite at their premises ensured that staff adapted quickly to using Syrinx®.