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Higher Concept Software are pleased to announce the immediate availability of Syrinx® Web Solution.
Driven from customer demand, this optional module provides a ‘customer login’ site that can be linked from your own web site.
Its focus is empowering your customers to answer their own queries, giving them instant information whilst reducing your own service costs.
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It handles standard queries like current equipment on hire, invoice reprints, agreed hire rates and equipment due for re-inspection,
but also covers outside servicing and lets you set up alerts for either promotional or administrative purposes.
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In the ever changing world of IT, Syrinx® Web Solution uses the latest standards (such as css and master pages)
so that the login site can be customised (if required) to adhere to the style of your own web site.
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Syrinx® Web Solution can help make savings in the following areas:
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Time - spent on handling telephone queries, posting or faxing documents or reports
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Money – spent on telephone calls, paper and staff time
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Also, your customers get a better service, as they have instant access to their own information. And, as businesses become more
environmentally aware, the need for printed output or postal delivery is eliminated.
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News Articles 2008
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