Higher Concept Software are pleased to launch the latest functionality enhancement to their Syrinx Rental Management System - Telephone Integration allows you to offer your customers a more prompt, professional and personalised telephone service whilst maximising productivity and use of staff time.

In association with our telecoms solution partner, Metier Consultants, a powerful PC based Smartphone software application has been developed that fully integrates with your Syrinx and your telephone system; names & telephone numbers for Syrinx Customers, Suppliers, Contacts & Staff are imported into a real time Smartphone Address book.

Provide a professional and personal service

Syrinx telephone integration is state of the art technology that allows you to not only see who's calling, but to pop their contact card instantly to your screen before you pick up. Be prepared for each call, have all notes to hand immediately, or impress your clients by seeming to recall their account details and their rental history.

Avoid Lost Business

A missed call can mean the difference between a sale for you or your competitor. Our telephone software logs everything providing you with peace of mind that no lead is ever lost. You can look up a phone number for any call, whether it was missed in a busy office or you simply forgot to write the number down. This is perfect for when staffing is short or it's too busy to answer.

Manage your business effectively

View real-time statuses of all telephones, see who each of your staff members is talking to, and see a detailed report of all incoming and outgoing calls. Pinpoint busy times, organize staff efficiently and see which kind of calls yield results. Send free instant messages between users (and branches) and work smarter from Syrinx as telephone numbers can be dialed with a single mouse click.

For further information please download the Syrinx Telephone Integration brochure.

To check the compatibility of your telephone system or if you are interested in a remote live demo of functionality please contact James Collins at Metier Consultants on 0845 069 0000.